Effective Date: April 19, 2025
Tyti Go Delivery (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile app and website.
By using Tyti Go Delivery, you agree to the collection and use of information in accordance with this policy.
We may collect the following information from users:
Full Name
Phone Number
Email Address
Profile Picture
Physical Address
Real-time GPS Location
We collect this information to provide safe, efficient, and personalized delivery services.
We collect real-time location data from:
Customers (to show order location and delivery updates)
Delivery Partners (for route tracking and performance monitoring)
Location access is essential for our delivery features and will only be used while the app is active or in the background (if permission is granted).
Your personal data is encrypted and stored securely on our own servers.
We use reasonable security measures to prevent unauthorized access or loss of data.
Only authorized personnel have access to this data for service purposes.
We do not share your personal data with third parties.
All communication and transactions happen within our secure platform and between authorized users (e.g., customers, vendors, and delivery partners).
Our website may use cookies to improve user experience, analyze traffic, and personalize content.
You can modify your browser settings to block cookies if preferred.
You have full control over your personal data. You can:
Access or update your information through your profile settings in the app.
Delete your account by going to: Profile > Delete Account.
This will permanently delete your account and associated data from our servers.
Tyti Go Delivery does not knowingly collect personal data from children under the age of 13 (or under 18, where applicable).
If we discover that we have collected data from a child, we will delete it immediately.
We may send:
Order updates
Promotions or product announcements from vendors
These notifications are part of the service. You may not have full opt-out functionality, but can adjust notification settings through your device or app preferences if supported.
If you have any questions or concerns about your privacy or this policy, please contact us at:
📧 apps@ducoodigital.com
We may update this Privacy Policy from time to time.
We will notify you of any significant changes through the app or website. Continued use of the service after such changes means you accept the new policy.
